Return & Refund Policy

We offer returns only for damaged, defective, or incorrect products.

Return Eligibility

• Damaged product
• Defective product
• Wrong item received

Return Window

Return requests must be made within 48 hours of delivery.

Conditions

• Product must be unused
• Original packaging required
• Photo/video proof required

Non-Returnable

• Used products
• Change of mind

Refund Process

Approved refunds are processed within 5–7 business days to the original payment method.

Replacement

We may offer replacement instead of refund depending on the case.

Contact

Email: Urbanzenith.official@gmail.com